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“cloud computing does not absolve those responsible for designing and deploying applications from understanding how the dependencies of the underlying platforms impact the availability, resiliency and survivability of their architecture -- regardless of how opaque it may be”
Chris Hoff

Incident ID: 503

Incident Type:
Outage

Summary: Heroku Database Does Not Accept Commands

Heroku's dedicated PostgreSQL database service was not expecting psql or ingress commands. All other commands to the database service worked. Heroku restored access, but no further information regarding the cause or the solution were provided.

Number Affected: Unknown
Organization: Heroku
Reported Date:2011-02-21
Occurred Date:2011-02-21
Incident Duration:5 hours
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